Terms and Conditions
Welcome to Stein Wellness Centers!
Our practice is limited to the treatment of obesity and weight management and related conditions.
We expect you to continue full treatment with your existing primary care provider, specialists and behavioral health providers. Part of your program safety at Stein Wellness Centers requires you to allow medical collaboration with your existing and future doctors in order to establish continuity of care.
We do not provide hospitalization or emergency room coverage of any kind. In the event of a medical or psychiatric emergency, please contact 911, your primary care provider, or proceed to the nearest emergency facility for treatment.
All plans carry a non-refundable communications convenience fee of $36 annually. This fee is automatically renewed annually until the patient cancels services or membership permanently. Following cancellation, the patient will no longer have direct access to electronic communications, and may contact our office by telephone, printed letter or in writing.
We recognize that every weight-loss program does not fit every individual. While we do not offer a money-back guarantee, we will refund the unused portion of your prepaid subscription 30 days following your written request and explanation. Please note that cancellation of a subscription will convert all services to A La Carte pricing prior to refund of the unused portion.
Retail product returns are subject to both health care regulations and the condition of unused products. There are no refunds after 30 days for any products.
The following are not included in the subscription fees:
Laboratory, medications or supplements, individual sessions for any provider other than the initial assessment, procedures, treatments or additional testing, weight loss equipment or aids, educational programs and materials. Other services may not be included.